Job Title: Manager-Savings, Lending & Remittances
Reporting to: Senior Manager-Products & Services
Division – Commercial
No. of Vacancies: 1
Level of work: 3 (15)
Mission/ Core purpose of the Job
The position is responsible for overall management of Savings, lending and remittance products’ performance which includes identification & implementation of revenue growth initiatives.
Main Job Functions:
- Manage the Savings, Lending and International remittance products’ roadmap (Group and Local FINCO)
- Manage relationships with existing and future Savings, Lending and International remittances partners
- Manage the end to end design of the Savings, Lending and International Remittances value propositions to ensure alignment to target customer expectations
- Work with internal & external stakeholders to monitor performance of existing products, identify and close service gaps aimed at driving product & revenue growth
- Work with internal and external stakeholders to enhance existing Savings, lending and International remittance and create new products
- Liase with Legal, & compliance teams to ensure that all Savings, Lending and International remittance products abide to prevailing regulations and business rules
- Work with internal stakeholders to monitor performance of existing products; cost effectiveness to drive healthy contributory margins & pricing to ensure product/ service uptake and profitability
- Work closely with IT team to ensure timely delivery of quality products
Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA’s)
- Develop and manage the Savings,Lending and International Remittance product roadmap
- Lead idea generation, product scoping, testing and delivery of Savings , lending & Internation Remittance products
- Monitor performance of Savings, Lending and International remittance products
- Work with external partners in the Savings, Lending & International remittance space to set business targets and avenues to achieve them
- Follow up on closure of identified service gaps
- Develop product growth strategies aimed at increasing revenues
Job Requirements (Education, Experience and Competencies)
Education:
- A Bachelor’s Degree or equivalent in Commerce or related field
- Proficient with MS Office application especially Excel and Power Point
Experience:
- At least 2 years’ experience in product development, marketing, customer experience or related business function
- Prior experience in the banking, Money Transfer Organizations, Telecom industry and Mobile Money will be an added advantage
Competencies:
Knowledge
- Strong analytical skills
- Creative and Observant
- Ability to meet deadlines
- Can take initiative
Behavioral Qualities
- Self-motivated
- Decisive
- Independent but a Team Player
- Customer oriented
- Good aptitude and adaptable
- Alert to environment changes and trends
- Must have attention to detail
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