We are looking for a likeminded, creative, agile and result driven individual to fill the position of SME OFFICER
Reports to: Assistant Manager Relationship
Job purpose:
The SME Officer is responsible for growing of the SME portfolio (Assets and Liabilities) by recruitment of new clients whilst maintaining the existing clients and the quality of the portfolio.
Key Result Areas:
Growth
• Open new accounts for liability mobilization
• Recruit SME loan clients to achieve loan disbursement and portfolio growth targets.
• Assessment of potential loan clients to make sure they meet the required standards for
borrowing from OBUL.
• Relationship Management of existing customers
• Cross Sell Bank Products to new and existing customers of the bank
Monitoring and managing portfolio
• Monitor portfolio by tracking all clients, identifying any potential default cases and
developing mitigants for them.
• Ensure clients comply with the OBUL policies as well as terms and conditions attached
to loans.
• Maintain the PAR of one’s portfolio within the bank’s PAR quality standards
Reporting
• Prepare weekly and monthly reports to the branch management team and SME manager
and discuss weekly performance with immediate supervisor.
Building customer relationship and care
• Maintain relationships by visiting clients and solving any customer related issues raised
by them.
• Customer service, handling client inquiries and guiding them on how to apply for loans,
use the bank’s payment channels
Recovery
•Participate in loan recovery where needed
Occasional Duties
• Stand in for the manager/ supervisor
Qualifications & Experience
• Bachelor’s degree in a Business-related course.
• Experience in banking with good knowledge of Credit
• Must have been a Relationship officer for at least 2 years.
Personal skills and abilities
• Analytical skills and an eye for detail.
• Ability to understand broader business issues
• Planning and organization
• Negotiation and diplomacy
• Ability to work under pressure
• Excellent presentation and interpersonal skills
Behavioral Characteristics
• Self-starter, highly motivated, passionate, results driven, able to work autonomously as
well as part of a group, resilient and hard working.
Opportunity Bank is an equal opportunity employer. All qualified candidates are
encouraged to apply, regardless of disability, gender, marital status, religion and ethnicity.
How to apply
Interested candidates should send their signed application letters together with their curriculum vitae not later than Monday 17th January 2022 to hr@opportunitybank.co.ug
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