Description
MTN Uganda is an equal opportunity employer and is seeking to recruit a competent individual to fill the following Position.
Job Title: Coordinator-Demand Management
Reporting to: Manager-Demand Management
Division – Technology
Mission/ Core purpose of the Job
To articulate business ideas; suggestions and problems in technology terms and develop business cases to convert them into deliverable solutions.
Main Job Functions:
- Quality of products development solutions
- Completeness, accuracy and efficiency of defined processes and procedures
- Adherence to approved operating standards and methodologies
- Efficient delivery of solutions in line with defined of SLAs
- Quality and comprehensiveness of reports generated
- Post implementation project review and audit results
- Customer Satisfaction.
Qualifications
Job Requirements (Education, Experience and Competencies)
Education:
- Bachelor’s degree (preferably Science / Commercial)
- Project management certification
Experience:
- 3 years relevant experience which includes at least 2 years of project management experience and process driven environments; system implementation experience in the telecommunication
- Experience with a reputable organization
Other Skills and Attributes
- Ability to work under pressure
- Advanced communication; interpersonal and reporting skills
- Analytical skills
- Data analysis skills
- Information management
- Project planning and management
- Risk assessment
- Risk management
- Flexibility – the ability to adapt and change in the light of changing circumstances / new information
Knowledge
- Demand and supply
- ITIL standards
- Problem solving
- Project communication planning and management
- Project management
- Project prioritization
- Reporting
- Resource allocation and management
- Service level agreement management
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