Product Innovation Specialist – Finca Uganda ( Re-advertise)

Brief Description:

The Product Innovation Specialist will work closely with the operations department, within the Innovation & Product Development unit, and is expected to work on the design of innovative savings and loan products and customer experiences with a focus on low balance savings accounts. This position requires a person with unique skills, able to work as part of a team and build the capacity of local staff, (i.e., harnessing the potential of staff at all levels of FINCA Uganda), and be able to interact with external stakeholders, learning from the competition’s developments and conduct the design and guide the development of innovative products (with a focus on savings) and new meaningful ways to engage with the customers via the digital channels. The Product Innovation Specialist will report to work hand in hand with the Digital Transformation Specialist and FINCA Uganda’s Innovations unit.

This will be a part-time engagement (approximately 14 days per month) for up to 24 months.

Role:
The Specialist will proactively identify, design, develop and bring to market innovative products and features delivered through flawless customer experiences, in line with the organization’s strategic plans, with a focus on low-balance savings delivered via digital channels as well as branches. After testing the new products and customer engagements, these shall be delivered to the Product Heads and Marketing Department, for scale-up and “business as usual”.

Applications to be sent electronically by 30^th of June 2021 to joel.odokola@fincaug.org; francis.turinawe@fincaug.org  

Application should be password protected and the password ONLY sent separately to Evelyn.Ezaru@fincaug.org