Junior IT Officer – Clean Energy Access Programme

• Very good working knowledge of ICT technologies and computer applications.
• Excellent communication and interpersonal skills
• Excellent written and oral knowledge of English language.
• Willingness to upskill and undertake job training as required by the tasks and duties.

Key Responsibilities

The Junior IT Officer will be in charge of:

• Providing IT services for the programme including technical assistance, maintenance & installation, consultations, etc.
• Supporting the digitalization of processes and aiding the management and storage of data.
• Managing all IT equipment & software procured by the programme as well as aiding in the procurement process by consulting the procurement department and generating specifications.
• Ensuring that GIZ cyber security protocols & data protection regulations are complied with.

The Junior IT Officer performs the following tasks:

Specific Tasks

• Ensure that all hardware is maintained with standards set by GIZ head office.
• Consult with the CEAP management team regarding renewal or improvement of systems; test new hardware and recommend the purchase of new systems, upgrade of existing systems and IT equipment.
• Supports, installs, maintains all software packages used at GIZ (e.g. MS Teams, OnSite Suite, MS Office, WinPACCS, SAP, etc.)
• Test new or upgraded software systems and update all software to the latest versions.
• Establish/Maintain proper back-up systems and ensure system security both in the GIZ CEAP office as well as the district offices where applicable.
• Ensure that the anti-virus software is updated periodically both in the CEAP office as well as the district offices where applicable.
• Maintain and update existing websites.
• Install/manage and maintain the local area network (LAN).
• Confer with vendors to guarantee maintenance/repair of IT equipment.
• Maintain market research on quality and prices and advise on the procurement of IT equipment.
• Create supplier neutral specifications for any IT related procurement.
• Install, manage, and maintain the general administration of all IT systems in use.
• Back-up data and ensure data security.
• Advise on best practices for cyber security and implement the GIZ cyber security protocols.
• Handle troubleshooting and solving of all computer and internet related problems – this must be done both physically and remotely.
• Ensure an emergency deputy service.
• Keep an inventory of hard- and software and update list as soon as changes occur.

Other Duties/Additional Tasks

• Undertakes further job training related to his/her position and duties, if required. Special training programs shall be identified and selected jointly with the Team leader.
• Performs other duties and tasks at the request of management.

All interested and qualified persons are strongly encouraged to apply by email to careers@futureoptions.org. Applications and CVs should be in one document and a maximum of 5 pages only. Please include name and contact of three references in the CVs. Please quote the position and reference number in the subject line. Applications should be received by 5.00pm on the 25^th July 2021. Please note: This is a national position. Only the shortlisted candidates will be contacted