About the Job:
In preparation for Samasource’s next phase of growth, we are searching for a seasoned IT Support Specialist.
The incumbent is responsible for supporting the organization’s network infrastructure.
You will serve as a key partner to the IT Manager and report directly to this role.
Key Responsibilities:
- Support the organization’s network infrastructure and services like the LAN, print services and email.
- Manage the installation of new versions of the systems and troubleshoot ad-hoc user problems in its functioning.
- Provide ICT related support and guidance to staff. Conduct and supervise ICT preventive maintenance activities.
- Installing, configuring, upgrading and repairing PC hardware and software Conduct periodic backups of the identified information systems.
- Participate and assist in the organization of ICT related training for the staff.
- Logging of incidences in an accurate and informative manner as and when they occur.
- Create and maintain ICT configuration database for both hardware and software.
- Keep abreast of technological developments, current initiatives and changes in ICT and appraise the management accordingly.
Minimum Qualifications:
- A Bachelor’s degree in Computer Science or a related discipline.
- Possession of CCNA, MCSE, MCITP or any relevant professional certification is an added advantage.
- 1-3 years of experience in IT support roles.
- Proficiency in firewall management/configuration is an added advantage
- Knowledge on using tools to automate configurations through scripts or a background in script writing is an added advantage.
- Strong follow up, communication, interpersonal, organizational, and time management skills
- Passionate, highly self – motivated, energetic and enthusiastic team player.
The application deadline is July 15th, 2021. Only shortlisted candidates will be contacted.
APPLY FOR THIS JOB >>>
The post IT Support Specialist – Samasource appeared first on O4UG.
