The criticism that builds winning teams
In a heated argument over uncompleted tasks and missed deadlines, Sarah angrily said to her supervisor, “If you keep treating me like your five-year-old toddler, I may miss more deadlines.” How criticisms are given or received goes a long way in determining how satisfied people are with their work, those they work with or those to whom they are accountable. Criticism is one of the most important tasks a manager has, yet it is also one of the most dreaded and a put-off. And today, too many managers and leaders have poorly mastered the crucial art of feedback. This deficiency has a great cost. Just as the emotional health of a couple depends on how well they air out their grievances, so does the effectiveness, satisfaction and productivity of people at the workplace depend on how they are told about nagging problems. Many managers are very willing to criticise but very economical with praise, leaving their employees feeling that they only hear about how they are doing when they make a mistake. This propensity to criticism is compounded by managers who delay giving feedback at all for long periods. Effective handling of mistakes and nagging problems in a way that consistently….
The post The criticism that builds winning teams appeared first on New Vision Jobs – Jobs in Uganda.