We are looking for a likeminded, creative, agile and result driven individual to fill the position of;
CUSTOMER SERVICE OFFICER
Reports to: Customer Service Supervisor
Job purpose:
The Customer Service Officer oversees and supports the marketing activities of the organization by performing specific duties to ensure the achievement of organizational goals by supporting the Marketing Manager in day to day marketing activities. Communicating with clients and customers about their experiences with a product or service, providing advice on purchasing products or service, answering client or customer questions on how to properly use or access a product or service, document customer feedback or concerns and resolve their issues within agreed timelines.
Qualifications & Experience
• Bachelor’s degree from a recognized University
• First-hand experience in social media and demonstrated interactions on social media platforms such as Linked-in, Twitter, Facebook & Instagram.
• At least 2 years’ experience in a customer-oriented business organization.
• Familiar with the news business and experienced in public relations, marketing, design and branding.
DOWNLOAD : FULL JOB DETAILS >>>
Opportunity Bank is an equal opportunity employer. All qualified candidates are
encouraged to apply, regardless of disability, gender, marital status, religion and ethnicity.
How to apply
Interested candidates should send their signed application letters together with their curriculum vitae not later than Monday 17th January 2022 to hr@opportunitybank.co.ug
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