United Bank for Africa (UBA) is one of Africa’s leading financial institutions, with operations in twenty (20) countries and three (3) global financial centers: London, Paris and New York. UBA has evolved into a Pan-African, provider of banking and related financial services through diverse channels globally. United Bank for Africa Uganda represents UBA’s pioneer country activities in the East and Southern African sub-region. With a growing network of branches and ATMs across the country, the bank continues to expand the retail and commercial playing field in Uganda by delivering unique financial products and solutions.
JOB TITLE: HEAD OF OPERATIONS (01)
REPORTS TO: CHIEF OPERATING OFFICER
DEPARTMENT: OPERATIONS
DUTY STATION: HEAD OFFICE
JOB OBJECTIVES
• To manage the back office/support function and all Service Delivery Channels for the provision of excellent, efficient, and cost-effective customer services that align with bank’s overall value proposition to the various market segments.
• To implement strong operational risk management process in order to mitigate the Bank’s exposure across the branch network
JOB REQUIREMENTS
Education:
• A good first degree in any discipline from a reputable University
• Relevant Master’s degree and professional qualification in business management /banking /accounting and courses in Strategic management will be an added advantage.
Experience:
• Minimum of 6 years’ experience in a bank/financial institution with at least 4 years at senior management level.
DOWNLOAD : FULL JOB DETAILS >>>
How to apply
All interested staff should send their CV, application letter and copies of academic certificates to ubaugandahr@ubagroup.com addressed to;
Head of Human Capital
United Bank for Africa
Plot 2, Jinja Road
Kampala, Uganda.
Deadline for application Monday, 10th January, 2022
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